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详细了解

Dark Grey overlay covers text area.

  • 3 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

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Gentlefolks,

Recently, when I open Inkpad, on either my Windows 7 or Windows 10 platform, the text I entered from my Smart Phone appears briefly and then is covered by a dark grey overlay. The only change is my having updated to Firefox 45.0

Gentlefolks, Recently, when I open Inkpad, on either my Windows 7 or Windows 10 platform, the text I entered from my Smart Phone appears briefly and then is covered by a dark grey overlay. The only change is my having updated to Firefox 45.0
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由Major于修改

被采纳的解决方案

Fred MCD,

Thanks for the Firefox No-addons tip. I now know what was causing the issue. I had Added an Extension for Grammarily.com. I disabled same, and voila! All is well.

Thank you,

Major

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所有回复 (3)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

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选择的解决方案

Fred MCD,

Thanks for the Firefox No-addons tip. I now know what was causing the issue. I had Added an Extension for Grammarily.com. I disabled same, and voila! All is well.

Thank you,

Major

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Contact its support site and let them know.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.