搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

email not working in firefox. works in other browsers

more options

I am able to sign into outlook and view my emails, but am unable to reply, forward or compose new email. The correct buttons and drop-down menus appear, but nothing happens when I click on the option I want (like reply/forward ...). Please help!

I am able to sign into outlook and view my emails, but am unable to reply, forward or compose new email. The correct buttons and drop-down menus appear, but nothing happens when I click on the option I want (like reply/forward ...). Please help!

被采纳的解决方案

Hi kew1, do you have Firefox set to "Accept third-party cookies: Never"? With that setting, Firefox 45.0 was not able to load some sites completely. This is fixed in Firefox 45.0.1, and users have reported that this solves the problems with Outlook.com.

If you haven't already, can you update to Firefox 45.0.1? You can trigger that using the About Firefox dialog as described in this article: Update Firefox to the latest release.

Does the patch fix Outlook.com for you?

定位到答案原位置 👍 0

所有回复 (2)

more options

A couple others users reported this in the past couple days, but I don't think the cause has been identified.

Are you now using the new version at https://outlook.live.com/owa/?

When I click New, there is a considerable delay, maybe 5 seconds, and then a new window opens. Similarly, when I click Reply, there is a delay. But I do get a window.

Could you add a popup permission "Allow" exception? You can set that using the Permissions panel of the Page Info dialog.

You can call that up using any of these:

  • right-click (Ctrl+click) a blank area of the page and choose View Page Info > Permissions
  • (menu bar) Tools menu > Page Info > Permissions
  • click the padlock or globe icon to the left of the site address, then the ">" icon, then More Information > Permissions

Scroll down to "Open Pop-up Windows" and uncheck the "Use default" box, and then select Allow.

Does that help at all?

more options

选择的解决方案

Hi kew1, do you have Firefox set to "Accept third-party cookies: Never"? With that setting, Firefox 45.0 was not able to load some sites completely. This is fixed in Firefox 45.0.1, and users have reported that this solves the problems with Outlook.com.

If you haven't already, can you update to Firefox 45.0.1? You can trigger that using the About Firefox dialog as described in this article: Update Firefox to the latest release.

Does the patch fix Outlook.com for you?