搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Flashplayer V21,0,0,182 not recognised.

  • 2 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 NigelKinbrum

more options

I've just updated Flashplayer to V21,0,0,182. It's definitely installed, as https://www.adobe.com/software/flash/about/ says "You have version 21,0,0,182 installed".

However, in my list of Add-ons, it says "Shockwave Flash is known to be vulnerable and should be updated" and it's blocked.

When I do a Plugin Status Check, it says "vulnerable 20.0.0.267"

How do I fix this?

I've just updated Flashplayer to V21,0,0,182. It's definitely installed, as https://www.adobe.com/software/flash/about/ says "You have version 21,0,0,182 installed". However, in my list of Add-ons, it says "Shockwave Flash is known to be vulnerable and should be updated" and it's blocked. When I do a Plugin Status Check, it says "vulnerable 20.0.0.267" How do I fix this?

被采纳的解决方案

hi, apparently the adobe updater didn't properly work, because now you have both flash version 20 & 21 on your device. please try to uninstall the flash plugin with the removal tool that is provided at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and install the current version again afterwards.

定位到答案原位置 👍 2

所有回复 (2)

more options

选择的解决方案

hi, apparently the adobe updater didn't properly work, because now you have both flash version 20 & 21 on your device. please try to uninstall the flash plugin with the removal tool that is provided at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and install the current version again afterwards.

more options

Many thanks for your prompt reply which fixed the problem.