![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
I cannot log into my account
I get "unexpected error" every time I try to log into my account.
Also, password and user name reset emails never arrive.
I have the feeling there is something really wrong with my account.
I get "unexpected error" every time I try to log into my account.
Also, password and user name reset emails never arrive.
I have the feeling there is something really wrong with my account.
所有回复 (1)
hi, yes there is currently a general ongoing service outage affecting logins with firefox accounts. mozilla engineers are aware of it and working to resolve it. please try it again a little bit later & sorry for the inconvenience!