搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

facebook is just Jumbled letters some unrecognizable. Black-and-white screen with random unreadable text.

  • 1 个回答
  • 35 人有此问题
  • 38 次查看
  • 最后回复者为 FredMcD

more options

I have been having problems with Firefox on Facebook. Could not post personal photos. But could post any photos found on the Internet, unless I changed the name of photo. Now my Facebook page is just a jumble of black-and-white letters filling the entire page, some letters unrecognizable. I've tried resetting Firefox. I have shut off & on all plug-ins, add-ons, etc. I am assuming this has occurred since the latest install of Windows updates. I am using Windows 7 & plan to upgrade to 10 soon. I prefer Firefox over Google Chrome & hope that I will not have to switch just to use Facebook. Once again Facebook is just a jumbled screen of black-and-white text, letters with strange fonts. (PC code or script) I have ran various security scans & PC cleanup tools. It seems to be only on Facebook when using Firefox. Facebook is working fine with Google Chrome. all other web sites seem to be working fine with Firefox.

I have been having problems with Firefox on Facebook. Could not post personal photos. But could post any photos found on the Internet, unless I changed the name of photo. Now my Facebook page is just a jumble of black-and-white letters filling the entire page, some letters unrecognizable. I've tried resetting Firefox. I have shut off & on all plug-ins, add-ons, etc. I am assuming this has occurred since the latest install of Windows updates. I am using Windows 7 & plan to upgrade to 10 soon. I prefer Firefox over Google Chrome & hope that I will not have to switch just to use Facebook. Once again Facebook is just a jumbled screen of black-and-white text, letters with strange fonts. (PC code or script) I have ran various security scans & PC cleanup tools. It seems to be only on Facebook when using Firefox. Facebook is working fine with Google Chrome. all other web sites seem to be working fine with Firefox.

被采纳的解决方案

Re: the-edmeister

Firefox 44+ accepts a new kind of encoding (compression) called Brotli (br) for secure connections and Facebook turned on Brotli encoding last night.

Kapsersky doesn't know about this encoding and strips it from the HTTP response headers if you have "Inject script" checked in Kapsersky Settings -> Additional -> Network -> Traffic Processing

https://forum.kaspersky.com/index.php?s=bbdfcf797a91bc90230472c52c4b103e&showtopic=351027

定位到答案原位置 👍 8

所有回复 (1)

more options

选择的解决方案

Re: the-edmeister

Firefox 44+ accepts a new kind of encoding (compression) called Brotli (br) for secure connections and Facebook turned on Brotli encoding last night.

Kapsersky doesn't know about this encoding and strips it from the HTTP response headers if you have "Inject script" checked in Kapsersky Settings -> Additional -> Network -> Traffic Processing

https://forum.kaspersky.com/index.php?s=bbdfcf797a91bc90230472c52c4b103e&showtopic=351027