I was able to use Google Hangouts before downloading the latest version. Now, all I get is a black screen - no video, no icon, nothing.
When I click on the video button at the Google Hangout page, all I get is a black screen without any icons or toolbars. When I tried to upload a screen shot, the image wouldn't load.
被采纳的解决方案
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.
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选择的解决方案
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.
Thank you. There were no additional updates for my graphics drivers but I was given an article from Mozilla support which showed me how to turn off the hardware acceleration.... I can now use hangouts again...
Glad to help. Safe Surfing.