搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

messages wrongly classified as junk remain junk even after marking them as not junk

  • 3 个回答
  • 2 人有此问题
  • 13 次查看
  • 最后回复者为 Matt

more options

In Thunderbird I am getting emails from friends who are in my address book. They are being marked as junk by Thunderbird even though I have checked the box in settings "do not mark messages as junk from people in my address book" I have tried to mark these messages as "not Junk" but the junk logo comes back in a minute or so. Can this be stopped? thank you Rory

In Thunderbird I am getting emails from friends who are in my address book. They are being marked as junk by Thunderbird even though I have checked the box in settings "do not mark messages as junk from people in my address book" I have tried to mark these messages as "not Junk" but the junk logo comes back in a minute or so. Can this be stopped? thank you Rory

被采纳的解决方案

The issue is Yahoo have their own spam filter, the filter continuously checks all folders and uses it's own rues to classify mail as spam.

The down side is IMAP mail accounts are synchronized to the server, and as this spam filter has no opt out. there is no way to stop their server from reclassifying your mail over and over again.

I suggest you contact Rogers asking them how to opt out of the silly spam filter. Perhaps as a customer you will have better luck than I have had getting information from Yahoo. (I feel I might as well try and get a t-rex to talk to me. The lack of responses would be the same)

定位到答案原位置 👍 3

所有回复 (3)

more options

Yahoo IMAP demonstrates this sort of thing. Are you using Yahoo?

more options

yes I am using rogers.yahoo.com as my server What does this have to do with what happens on my Thunderbird email? Not questioning you personally but if that is the problem, how do i fix it ?

more options

选择的解决方案

The issue is Yahoo have their own spam filter, the filter continuously checks all folders and uses it's own rues to classify mail as spam.

The down side is IMAP mail accounts are synchronized to the server, and as this spam filter has no opt out. there is no way to stop their server from reclassifying your mail over and over again.

I suggest you contact Rogers asking them how to opt out of the silly spam filter. Perhaps as a customer you will have better luck than I have had getting information from Yahoo. (I feel I might as well try and get a t-rex to talk to me. The lack of responses would be the same)