搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Trying to remove malware but it doesn't work, how can I remove it?

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

Hello! My computer has some mega awful malware. It isn't just Firefox, though. Two days ago Firefox was working perfectly and then my dad may have downloaded a game or something and it now has super annoying pop ups. New windows open up and when I log onto a clothing site for example, mini windows come up and I can't click on the clothing for the site since the pop ups are constantly covering it. Please help!

Hello! My computer has some mega awful malware. It isn't just Firefox, though. Two days ago Firefox was working perfectly and then my dad may have downloaded a game or something and it now has super annoying pop ups. New windows open up and when I log onto a clothing site for example, mini windows come up and I can't click on the clothing for the site since the pop ups are constantly covering it. Please help!

所有回复 (2)

more options

Hi, make sure pop-up blocking is enabled: Pop-up blocker settings, exceptions and troubleshooting.

You can also try running Malwarebytes Anti-Malware for Mac.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options