Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How can we reinstall Thunderbird to our desktop and keep our email account if we can't remember our password?

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 user01229325

more options

We lost power to our computer and have to reload everything. We don't have the original password for prshiels@charter.net to open our Thunderbird account. We can't receive emails on this computer to reset a new password. We do receive emails on our Android phones through Chrome at prshiels@charter.net if that helps any.

We lost power to our computer and have to reload everything. We don't have the original password for prshiels@charter.net to open our Thunderbird account. We can't receive emails on this computer to reset a new password. We do receive emails on our Android phones through Chrome at prshiels@charter.net if that helps any.

被采纳的解决方案

Contact your email provider to reset your email password. Thunderbird has nothing to do with email passwords. Most providers have an password reset link on their email help page.

Do not post your address on public forum unless you enjoy spam.

定位到答案原位置 👍 1

所有回复 (1)

more options

选择的解决方案

Contact your email provider to reset your email password. Thunderbird has nothing to do with email passwords. Most providers have an password reset link on their email help page.

Do not post your address on public forum unless you enjoy spam.