搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I create an office365 web mail account in thunderbird and all the mail is receiving and sending but in slow

  • 3 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 Matt

more options

Hi, I create an office 365 web mail account in thunderbird. below is the setting,

IMAP setting Server name: outlook.office365.com port :993 Encryption method: SSL SMTP setting Server name: smtp.office365.com port:587 Encryption method: STARTTLS though it should be TLS

But the incoming mail is very slow. ? what be the reason. Appreciate for the quick response.

with regards Anil Gurung

Hi, I create an office 365 web mail account in thunderbird. below is the setting, IMAP setting Server name: outlook.office365.com port :993 Encryption method: SSL SMTP setting Server name: smtp.office365.com port:587 Encryption method: STARTTLS though it should be TLS But the incoming mail is very slow. ? what be the reason. Appreciate for the quick response. with regards Anil Gurung

所有回复 (3)

more options

What does "slow" mean?

Have you tried it without anti virus scanning of incoming mail?

more options

Hi Matt,

Slow means it takes time to download the mails and yes i have scan the mail without using the antivirus.

more options

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.