搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Junk mail does not got to junk folder.

  • 4 个回答
  • 2 人有此问题
  • 11 次查看
  • 最后回复者为 arbrus

more options

Settings are configured to send email marked junk to go to junk folder but they remain in inbox.

Settings are configured to send email marked junk to go to junk folder but they remain in inbox.

所有回复 (4)

more options

does the same problem occur if you create an exception in your anti virus program for Thunderbird's profile folder?

more options

I don't understand what that is. I have Mcafee Total Protection including anti-spam but I disabled the anti-spam feature because it stopped working.

more options
more options

I got as far as this:

   In Windows, right+click on the McAfee icon in Windows notification area (aka system tray), or start McAfee from start menu
   "On-Access Scan properties ..."
   "All processes", "Exclusions"
   "Exclusions ..."
   Add the "Thunderbird" and "Thunderbird Profile" folders and subfolders. Folder names must finish with a backslash. NOTE, if you have customized profile or account locations for mail, then you must exclude your custom locations.

Where do I find "On-access scan properties"?