One website will not display, just see a chart
Have a client with Windows 7. He has IE, Chrome and Firefox, which is his preferred browser and default. All websites seem to work fine except for www.gamecocksonline.com, South Carolina sports website. What is displayed is a tree directory of the site. I can access the website on my personal computer with all 3 browsers. I reset Firefox, Chrome and IE, rebooted the client's computer. IE will properly display the website UNTIL I attempt to access that website with Firefox. From that point on, just the one website will not display in any browser. I have run Malwarebytes, ADWcleaner and CCleaner (including registry, start up and browser add ons). I have reset all 3 browsers multiple times. I would appreciate any suggestions! Thank you!
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What is your Firefox version?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.