搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 philipp

more options

Crash ID: bp-74731094-f8d0-41c0-9cd0-482262160818

This issue started this morning. Firefox was working, then it crashed once after opening. Then it just kept on crashing. I unistalled and reinstalled with reboot.

Crash ID: bp-74731094-f8d0-41c0-9cd0-482262160818 This issue started this morning. Firefox was working, then it crashed once after opening. Then it just kept on crashing. I unistalled and reinstalled with reboot.

被采纳的解决方案

hi, thanks for providing a crash report. unfortunately this startup crash is caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

hi, thanks for providing a crash report. unfortunately this startup crash is caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/

more options

hi again, could you try if the build from here works again and addresses the startup crash?: https://archive.mozilla.org/pub/firefox/candidates/48.0.2-candidates/build1/win32/en-US/