搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox icon disapeared, changed to generic windows icon. How to get it back?

  • 5 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

Not doing anything special, switched on the laptop and all the Firefox icons, desktop + program files + tray, have disapeared and been changed into a generic windows one. Clicking on any of them still opens the browser. How can I get the original back please?

Not doing anything special, switched on the laptop and all the Firefox icons, desktop + program files + tray, have disapeared and been changed into a generic windows one. Clicking on any of them still opens the browser. How can I get the original back please?

被采纳的解决方案

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

定位到答案原位置 👍 1

所有回复 (5)

more options

Have you tried rebooting the computer?

Also, try starting your Computer in safe mode.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

I have rebooted several times, windows updates for a new computer. All others, inc Thunderbird, are unaffected just Firefox.

more options

选择的解决方案

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Sorted, thanks.

more options

Glad to help. Safe Surfing.