How can I ensure that Thunderbird creates a default profile when it loads?
I have bought a new laptop, which I suspect might be faulty. I loaded Thunderbird, but made a mess of transferring data to the profile and in the process lost the profile. I have since found how to do it well and have done it on Firefox. I thought that if I uninstalled TB and then re-installed it, it would automatically produce a default profile. But it just says that it can't find a profile, and refuses to load, which means I can't use the Profile Manager to make one. Is there some way to persuade TB to produce a profile, or have I just got a dodgy laptop?
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I would guess that Thunderbird has found part of a profile, but can't load it completely and so complains.
The answer would be to delete (or move) the incomplete profile, forcing Thunderbird to create a new one.
I am surprised that if you start Thunderbird with the profile manager, using the -p command line switch, that it doesn't allow you to start afresh with a new profile.
You could go to where your profile lives, delete everything and then restart Thunderbird. You need to remove both the file profiles.ini and the folder Profiles.
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I would guess that Thunderbird has found part of a profile, but can't load it completely and so complains.
The answer would be to delete (or move) the incomplete profile, forcing Thunderbird to create a new one.
I am surprised that if you start Thunderbird with the profile manager, using the -p command line switch, that it doesn't allow you to start afresh with a new profile.
You could go to where your profile lives, delete everything and then restart Thunderbird. You need to remove both the file profiles.ini and the folder Profiles.
Many thanks! I had removed the default profile, but not the folder. Your last sentence solved the problem. I thought there might be a simple answer somewhere. Thanks again for your time and help. Martin