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Messages missing from folder in Thunderbird

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  • 最后回复者为 christ1

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This may be due to a power cut that closed down my PC suddenly.

I'm running Thunderbird 38.8 on Windows 10 using POP email.

In one folder only a dozen of my emails (all recent ones) are showing but if I look in

C:\Users\<user>\AppData\Roaming\Thunderbird\Profiles\<profile>.default\Mail\Local Folders\<folder>.mozmsgs

I have nearly 9,000 *.wdseml files

If I use File > Open Saved Message ... and change the filter from *.eml to *.* I seem to be able yo open old messages that I can't see in the folder

I do not have any filters set on the folder and both View > Folders and View > Threads are both set to all

I have run in safe mode with no extensions and this makes no difference.

I have tried right clicking on the folder and selecting Properties > General Information > Repair Folder and this makes no difference the messages do not appear.

Other folders appear to be OK.

Any help please on how to get access to my old emails through Thunderbird?

This may be due to a power cut that closed down my PC suddenly. I'm running Thunderbird 38.8 on Windows 10 using POP email. In one folder only a dozen of my emails (all recent ones) are showing but if I look in C:\Users\<user>\AppData\Roaming\Thunderbird\Profiles\<profile>.default\Mail\Local Folders\<folder>.mozmsgs I have nearly 9,000 *.wdseml files If I use File > Open Saved Message ... and change the filter from *.eml to *.* I seem to be able yo open old messages that I can't see in the folder I do not have any filters set on the folder and both View > Folders and View > Threads are both set to all I have run in safe mode with no extensions and this makes no difference. I have tried right clicking on the folder and selecting Properties > General Information > Repair Folder and this makes no difference the messages do not appear. Other folders appear to be OK. Any help please on how to get access to my old emails through Thunderbird?

所有回复 (5)

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I have nearly 9,000 *.wdseml files

A .wdseml file is a partial copy (up to 49KB) of a message in the mail folder, stored in a .mozmsgs subdirectory. It is used by Windows Search Integration (requires Vista or a later version of Windows). They're actually renamed .eml files.

If I use File > Open Saved Message ... and change the filter from *.eml to *.* I seem to be able yo open old messages that I can't see in the folder

See above.

I have tried right clicking on the folder and selecting Properties > General Information

What is the size of the folder?

Do you have a backup?

You can possibly recover the partial message content from the .mozeml files, see http://forums.mozillazine.org/viewtopic.php?f=29&t=1230495

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The .mozmsgs folder says it's 66 Mb (using windows properties on the folder)

I do have a backup of the folder. But I did try copying that back and had the same issues. Whatever the problem is might have got copied to the backup in the nightly run.

If the .wdseml files are partial copies what location should the originals be in? Maybe I can find the originals in my backup.

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The .mozmsgs folder says it's 66 Mb (using windows properties on the folder)

I was talking about the original folder with the lost messages. You haven't mentioned yet what folder that is.

I do have a backup of the folder. But I did try copying that back and had the same issues.

There is no point restoring a backup of the .mozmsgs folder.

what location should the originals be in?

You'd need to explain what the troubled folder is in the first place.

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Ahhh think I've found it. the mails are in a file with no extension? That has messages in, but only a few.

It looks like my backup has taken the truncated version so I guess I'll need to rename and re-import and make sure my backup plan doesn't just overwrite.

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the mails are in a file with no extension?

Correct.