Blacked-out areas in webpages and search results
I am using Firefox 49 with windows 10. For some time I have been experiencing black squares and blacked out areas in search results and webpages. If I scroll down the page and then scroll back up or if I refresh the page, the problem disappears. I have tried updating the display drivers, and have tried uninstalling and re-installing firefox.
被采纳的解决方案
Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
- Click the menu button
and select Options on Windows or Preferences on Mac or Linux.
- Select the Advanced panel and then the General tab.
- Uncheck Use hardware acceleration when available.
- Restart Firefox and see if the problems persist.
Did this fix your problems? Please report back to us!
If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:
Thank you.
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选择的解决方案
Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
- Click the menu button and select Options on Windows or Preferences on Mac or Linux.
- Select the Advanced panel and then the General tab.
- Uncheck Use hardware acceleration when available.
- Restart Firefox and see if the problems persist.
Did this fix your problems? Please report back to us!
If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:
Thank you.
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration