搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox Not working properly with OSX10.12.2

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Microsoft account page working. When I go to my Out Look mail account it crashes every time. When I go to login from the Outlook login page it crashes. EBAY not allowing me to buy selected items. Goes into an endless loop. Both of these account work properly in Safari. This is the first time that I have had problems with Firefox. Bank of America is telling me that their site does not like Firefox

Microsoft account page working. When I go to my Out Look mail account it crashes every time. When I go to login from the Outlook login page it crashes. EBAY not allowing me to buy selected items. Goes into an endless loop. Both of these account work properly in Safari. This is the first time that I have had problems with Firefox. Bank of America is telling me that their site does not like Firefox

所有回复 (1)

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:


Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox -> Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox -> Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"