We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox not remembering smart card choices

  • 4 个回答
  • 1 人有此问题
  • 31 次查看
  • 最后回复者为 jnojr

more options

When I visit a CAC-enabled site and it prompts me to select a certificate, there's a box for "Remember this decision", which is checked. But it does not remember the decision, and I get prompted each time I visit!

This is with Firefox 45.6.0 as installed by RHEL7

When I visit a CAC-enabled site and it prompts me to select a certificate, there's a box for "Remember this decision", which is checked. But it does not remember the decision, and I get prompted each time I visit! This is with Firefox 45.6.0 as installed by RHEL7

所有回复 (4)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Thanks, but none of that helped. My Firefox is about as fresh and basic as you can get, no user.js, no third-party plugins. Everything else it remembers just fine. It's only smart card selections that aren't being saved between sessions.

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

Try to rename the cert8.db file (cert8.db.old) and delete the cert_override.txt file in the Firefox profile folder to remove intermediate certificates and exceptions that Firefox has stored.

If that has helped to solve the problem then you can remove the renamed cert8.db.old file.

Firefox will automatically store intermediate certificates that servers send in the Certificate Manager for future use.

If this hadn't helped then try to rename the secmode.db file as well.

You can use this button to go to the current Firefox profile folder:

more options

I do not have any add-ons, and am using the default appearance.

Moving the cert8.db just breaks PKI.

Other than adding certificates and libcackey.so to read my smart card, this is all out-of-the-box.