We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Importing email from Windows Live Mail fails

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Don Peters

more options

I'm migrating my email from Microsoft's Windows Live Mail to Thunderbird on Windows 10. I installed the Thunderbird add-on to do the import. As per the instructions, I clicked on "Settings|Tools|ImportExport Tools|Import all messages from a directory". I then selected a Windows Live Mail storage folder that contained subfolders containing the eml mail files.

The selected folder name then did appear as a folder in Thunderbird. Strangely, though, it was empty! Puzzled, I repeated the operation, this time selecting another of my Windows Live Mail folders. This time I could see the progress of importing all the mail messages (but it was slow - about two messages per second). But upon completion of the import, the prior empty Thunderbird folder now had the content of this newly imported folder. On the other hand, the name of this newly imported folder was nowhere to be found.

Fortunately, I only selected two mail folders to import. If I had selected the top level folder, it would have taken hours and the content would have been all scrambled up.

Is this a known import bug? If so, is there a workaround?

I'm migrating my email from Microsoft's Windows Live Mail to Thunderbird on Windows 10. I installed the Thunderbird add-on to do the import. As per the instructions, I clicked on "Settings|Tools|ImportExport Tools|Import all messages from a directory". I then selected a Windows Live Mail storage folder that contained subfolders containing the eml mail files. The selected folder name then did appear as a folder in Thunderbird. Strangely, though, it was empty! Puzzled, I repeated the operation, this time selecting another of my Windows Live Mail folders. This time I could see the progress of importing all the mail messages (but it was slow - about two messages per second). But upon completion of the import, the prior empty Thunderbird folder now had the content of this newly imported folder. On the other hand, the name of this newly imported folder was nowhere to be found. Fortunately, I only selected two mail folders to import. If I had selected the top level folder, it would have taken hours and the content would have been all scrambled up. Is this a known import bug? If so, is there a workaround?

被采纳的解决方案

Perhaps if you has selected the higher level folder you would not have had so much trouble.

The import occurs to the folder you have selected. I assume the second time you have the empty folder selected from looking at the last import you though you had done. The first is probably in some other folder you had selected when you chose to do that import.

Make your life easier and use the right click menu on the selected folder to start your import. Then you will know what is imported.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Perhaps if you has selected the higher level folder you would not have had so much trouble.

The import occurs to the folder you have selected. I assume the second time you have the empty folder selected from looking at the last import you though you had done. The first is probably in some other folder you had selected when you chose to do that import.

Make your life easier and use the right click menu on the selected folder to start your import. Then you will know what is imported.

more options

Right on Matt! The key was, as you suggested, to first create the target Thunderbird folder, then select it with a right click, and do the import from all folders and subfolders. The process wasn't as automatic as I had assumed.

My basic problem was that I followed the posted import instructions, assuming that the selected Windows Live Mail folder would get imported with the same name, i.e. the Thunderbird folder would be automatically created with that name. These directions were at https://support.mozilla.org/en-US/kb/switching-thunderbird

It would be very helpful if someone doing Thunderbird support would clarify these instructions.