搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I log on to FireFox I only get a small 2 inch screen at bottom and the page is running but will not enlarge?

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 FredMcD

more options

When I log onto FireFox I only get a small 2 inch screen on bottom of page but I see the page running but its to small for me to get to the help menu Never seen this before.

When I log onto FireFox I only get a small 2 inch screen on bottom of page but I see the page running but its to small for me to get to the help menu Never seen this before.

被采纳的解决方案

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/
  • Linux: *~/.mozilla/firefox/
  • Windows: %AppData%\Mozilla\Firefox\
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

Locate the above files. Then rename or delete them. Restart Firefox.

定位到答案原位置 👍 0

所有回复 (2)

more options

Hi, can you drag the top edge upwards, then click on the Maximize button in the top right corner?

If not, see if starting in Safe Mode, by holding down Shift when you start Firefox helps - Diagnose Firefox issues using Troubleshoot Mode

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

选择的解决方案

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/
  • Linux: *~/.mozilla/firefox/
  • Windows: %AppData%\Mozilla\Firefox\
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

Locate the above files. Then rename or delete them. Restart Firefox.