搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Twice recently my screen has gone to a "Firefox Update". Is this for real? I thought updates were automatic!

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 the-edmeister

more options

I'm concerned this is a security issue.

I'm concerned this is a security issue.

被采纳的解决方案

" Is this for real?"

No, that's a fake update. You are correct, Firefox doesn't do updates in that manner.

See this support article and verify that is what you saw. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

That scam has been around for almost 7 months now, and if is proving to be hard to stop. It seems that one or two new domains sprout up each day, so by the time users report those domains to the Safe Browsing website and those domains get added to the blocklist, the person producing that crap that has already moved on to new domains. And we suspect that infected advertising networks are propagating that crap to somewhat innocent websites.

uBlock Origin is effective at blocking that crap from appearing in Firefox; I never saw that until I disabled uBlock Origin and caught a few of those while they were still active. https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

定位到答案原位置 👍 0

所有回复 (4)

more options

How is this occurring? Are there words such as "urgent update"? Can you take a screenshot and post it here?

more options

My print screen key does not work. How do I take a screenshot? I really don't remember if it said "urgent update".

Thanks for responding and I look forward to your future help with this!

Sue

more options

Hello,

If you need help to create a screenshot, please see How do I create a screenshot of my problem?. Additional tools are listed there as well.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

选择的解决方案

" Is this for real?"

No, that's a fake update. You are correct, Firefox doesn't do updates in that manner.

See this support article and verify that is what you saw. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

That scam has been around for almost 7 months now, and if is proving to be hard to stop. It seems that one or two new domains sprout up each day, so by the time users report those domains to the Safe Browsing website and those domains get added to the blocklist, the person producing that crap that has already moved on to new domains. And we suspect that infected advertising networks are propagating that crap to somewhat innocent websites.

uBlock Origin is effective at blocking that crap from appearing in Firefox; I never saw that until I disabled uBlock Origin and caught a few of those while they were still active. https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/