搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why do my crash report version number and my product version number differ?

more options

I was recently analyzing a crash file and I noticed that the 'version' listed does not match my product version.

Crash file here: https://crash-stats.mozilla.com/report/index/6d1d312f-644d-4c61-8b26-14a4e0170424

The listed version in the crash stats: 49.0.1 The listed version in About Firefox is: 53.0 The listed version in Windows is: 53.0

What is going on here? Is this even a problem?

I was recently analyzing a crash file and I noticed that the 'version' listed does not match my product version. Crash file here: https://crash-stats.mozilla.com/report/index/6d1d312f-644d-4c61-8b26-14a4e0170424 The listed version in the crash stats: 49.0.1 The listed version in About Firefox is: 53.0 The listed version in Windows is: 53.0 What is going on here? Is this even a problem?
已附加屏幕截图

所有回复 (2)

more options

Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

more options

That may well be an old incident, even though the report was just processed today. In the first table it says of the Firefox that captured the information:

Install Time: 2016-10-03 15:58:12


To expand on that:

Install Age: 265,486 seconds since version was first installed (3 days, 1 hour and 44 minutes)

So that would make the incident date approximately October 6, 2016

Thanks for asking, or I would probably never have gotten around to figuring out how to do that math.

由jscher2000 - Support Volunteer于修改