搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How can I open my Inbox?

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 user01229325

more options

Since yesterday, I can't open my Inbox. I get this page, and nothing in any of the menus gets me to see the Inbox. There may be a problem with my not having the latest version of Thunderbird. I have never been able to download a new version through Thunderbird itself. And I'm afraid to download a new version from the website and lose my old messages.

Since yesterday, I can't open my Inbox. I get this page, and nothing in any of the menus gets me to see the Inbox. There may be a problem with my not having the latest version of Thunderbird. I have never been able to download a new version through Thunderbird itself. And I'm afraid to download a new version from the website and lose my old messages.

所有回复 (1)

more options

I get this page What page? Post a screen shot so we know what your issue is and what you are seeing.

The Thunderbird program and your data files are separate. Reinstalling Thunderbird does not affect your data. That being said, like all computer operations a backup is a good practice. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data