Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird not working with Verizon

  • 12 个回答
  • 6 人有此问题
  • 2 次查看
  • 最后回复者为 john401

more options

Ok, last week I migrated my Verizon Email to the new AOL/Verizon email set up. All went smoothly. I was sending and receiving no problem. All of a sudden, I am not sending or receiving. I can get mail from the AOL.Mail site, but can not get from Thunderbird. I have a G.mail Acct using Thunderbird and it works fine. Any idea why the new Verizon/Aol might be stumbling over Thunderbird? When I try to get mail it just hangs, when i try to send i instantly get this message...Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.verizon.net was lost in the middle of the transaction. Try again.

Ok, last week I migrated my Verizon Email to the new AOL/Verizon email set up. All went smoothly. I was sending and receiving no problem. All of a sudden, I am not sending or receiving. I can get mail from the AOL.Mail site, but can not get from Thunderbird. I have a G.mail Acct using Thunderbird and it works fine. Any idea why the new Verizon/Aol might be stumbling over Thunderbird? When I try to get mail it just hangs, when i try to send i instantly get this message...Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.verizon.net was lost in the middle of the transaction. Try again.

被采纳的解决方案

Reboot your router.

定位到答案原位置 👍 0

所有回复 (12)

more options

Update, I went to another computer in the house. Went to " get a new account" and entered the info from a known account i have with verizon. Thunderbird did the usual finding of the info for the existing account. but at the last step i get a warning " Thunderbird failed to find the settings for your account" Verizon customer service says the settings are correct. Please advise the password is correct because i use it on the webmail page.

more options

Further update, my Iphone will not get Verizon mail while on my wireless network, will get mail when using cellular network. Almost as though Verizon doesn't want me to use an E-mail client. Maybe they want me to always go to the AOL.Mail page to see all the stupid advertising.

由john401于修改

more options
more options

I will try, but this issue is happening on all our computers. I removed the password from one of my accounts, and on restart, I am not even asked for the password.

more options

That typically happens when Thunderbird cannot reach the server, so it doesn't even get to the point to show a password prompt. You rather have a network problem, which you'll have to fix first.

more options

Did not work. Honestly seems like Verizon is not letting E-mail clients use Verizon.net. My other accounts that are not Verizon are working fine in Thunderbird. I am considering going to the Verizon store and see if my phone can get mail using their internal wireless account.

more options

christ1 said

That typically happens when Thunderbird cannot reach the server, so it doesn't even get to the point to show a password prompt. You rather have a network problem, which you'll have to fix first.
more options

Thunderbird has no problem using the same network to get Gmail.

more options
more options
more options

选择的解决方案

Reboot your router.

more options

Airmail said

Reboot your router.

Partly right. I had to contact Verizon and have them reset the IPA address to the router. re-booting alone did not work. I had to shut off the router, then Verizon reset, them turned back on. All was well. The Tech support guy said this happens, but very rarely.