We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Address bar and related tabs are not working

  • 3 个回答
  • 3 人有此问题
  • 2 次查看
  • 最后回复者为 FredMcD

more options

The address bar, search bar, menu button, bookmarks, etc. are not responding when I click them. I've attached a screenshot image to show. Anything in the grey area where these buttons are located do not respond.

I've tried to force quit Firefox and have restarted my computer multiple times. I've tried to put the browser in 'safe mode' but am unable to due to the unresponsive menu button.

Please advise.

The address bar, search bar, menu button, bookmarks, etc. are not responding when I click them. I've attached a screenshot image to show. Anything in the grey area where these buttons are located do not respond. I've tried to force quit Firefox and have restarted my computer multiple times. I've tried to put the browser in 'safe mode' but am unable to due to the unresponsive menu button. Please advise.

所有回复 (3)

more options

Hi, could you add the screenshots to a reply? Please cut out or blur any sensitive information in the image files before attaching them. Thanks.

https://support.mozilla.org/questions/1158855#question-reply

more options

The buttons in the grey area are not working

more options

I had the same problem. After opening/closing the browser several times, it finally worked. BTW; This was after an update.