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downloaded an add on for docx from your site blocked my browser with script had to give up firefox need firefox back canuhelppls

  • 4 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 INDistress

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Removed firefox 7 times AND REINSTALLED 7 SEVEN TIMES WITHOUT SUCCESS the script on page after downloading one of your add ons is blocking browser I need to get firefox back but without the blocking script System is windows 7 problem appeared when when you updated version 4.9 to version 5.3 and could not upload files from computer to my emails Can you give me a safe link so I can get back Firefox without the blocking script or can you help me download safely again firefox With thanks INDistress

Removed firefox 7 times AND REINSTALLED 7 SEVEN TIMES WITHOUT SUCCESS the script on page after downloading one of your add ons is blocking browser I need to get firefox back but without the blocking script System is windows 7 problem appeared when when you updated version 4.9 to version 5.3 and could not upload files from computer to my emails Can you give me a safe link so I can get back Firefox without the blocking script or can you help me download safely again firefox With thanks INDistress

被采纳的解决方案

Please try a Firefox Refresh. That will (if all goes well) save your bookmarks and any saved logins, but clear your settings and add-ons. Here's how:

If any Firefox windows are open, close them.

Hold down the Shift key when starting Firefox.

A small dialog should appear. Click "Refresh" and then acknowledge the changes that will occur.

After the process completes -- please be patient and don't interrupt it -- when you start Firefox, you hopefully will be free of whatever issues were affecting your earlier profile.

Note: Firefox may ask whether you want to approve some extensions it discovered in shared folders. I would decline them all for now, you can always enable them later once you confirm things are stable again.

Making progress?

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选择的解决方案

Please try a Firefox Refresh. That will (if all goes well) save your bookmarks and any saved logins, but clear your settings and add-ons. Here's how:

If any Firefox windows are open, close them.

Hold down the Shift key when starting Firefox.

A small dialog should appear. Click "Refresh" and then acknowledge the changes that will occur.

After the process completes -- please be patient and don't interrupt it -- when you start Firefox, you hopefully will be free of whatever issues were affecting your earlier profile.

Note: Firefox may ask whether you want to approve some extensions it discovered in shared folders. I would decline them all for now, you can always enable them later once you confirm things are stable again.

Making progress?

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Note: a Refresh should move your entire old Firefox profile folder to the desktop inside a folder named Old Firefox Data. Please keep that for possible use for at least a week since you may not notice right away if something important is missing.

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Many thanks to the Motzillian community and jscher2000 My problem has been resolved for now and keep fingers crossed so it continues that way. Lol INDistress

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Thank you jscher2000 its working for now INDistress