搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How can I restore the "open link in new window" function to the right click menu? Win 7, firefox 53.0

more options

I may have accidentally changed something or firefox may have updated, but I can no longer find the "open link in new window" function from the right click menu ("open link in new tab" and "open link in new private window" remain)

How can I restore this feature?

Thanks in advance

I may have accidentally changed something or firefox may have updated, but I can no longer find the "open link in new window" function from the right click menu ("open link in new tab" and "open link in new private window" remain) How can I restore this feature? Thanks in advance

被采纳的解决方案

Hi, I can confirm that the right click Open Link in New Window is present in FF 53.0. It isn't in the main menu > File, but I don't know if it ever was - it does have New Tab, New Window and New Private Window.

I suggest as a last resort, that you try Refresh, but since it can occasionally cause issues of its own - to be on the safe side, before you do it, I would backup your bookmarks: Open bookmarks > Show All Bookmarks > Import and Backup > Backup. Or, Export Bookmarks to HTML, and save them to somewhere convenient on your computer. Note that Backup will overwrite any existing bookmarks when you restore them. For extra safety, I'd suggest making both a Backup - which creates a JSON file, and an HTML file.

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

定位到答案原位置 👍 1

所有回复 (9)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Hi thanks for the reply. I've tested this and the menu option is not available in safe mode when I right click a link either.

more options

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop

===============

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

more options

Thank you so much for the detailed reply. I have followed the instructions and reinstalled and firefox works fine, but the right click menu still does not have the function available. I am unable to restart my computer in safe mode as it returns a black monitor (my video drivers don't load for some reason when in safe mode so I cannot see the screen)

I note that a few other people have this same issue however (the r-click menu item disappearing). Are we certain this isn't a feature in the recent update to 53? I had expected the answer to be that it was no longer being made available (by mozilla, deliberately) as everyone uses tabs these days. Obvious I know but just worth checking!

Late edit: I also notice the option has vanished from the File menu as well, which just has new tab or new private window as well. It's like the function has been stripped right out of the software.

Thanks again for helping so far :) afaik

由afaik于修改

more options

Bumping in hopes someone can offer some further insights. I note a few others have this issue also so it's not just a one off case...

more options

选择的解决方案

Hi, I can confirm that the right click Open Link in New Window is present in FF 53.0. It isn't in the main menu > File, but I don't know if it ever was - it does have New Tab, New Window and New Private Window.

I suggest as a last resort, that you try Refresh, but since it can occasionally cause issues of its own - to be on the safe side, before you do it, I would backup your bookmarks: Open bookmarks > Show All Bookmarks > Import and Backup > Backup. Or, Export Bookmarks to HTML, and save them to somewhere convenient on your computer. Note that Backup will overwrite any existing bookmarks when you restore them. For extra safety, I'd suggest making both a Backup - which creates a JSON file, and an HTML file.

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

more options

Sir/Maam, you are a legend, problem resolved and no data or bookmarks lost. Outstanding, thank you so much for your time! SOLVED!

由afaik于修改

more options

I have the same problem but did not even understand the reference to 'right click menu', let alone the recomended actions.

Links no longer open an a new window - no idea why.

more options

Hi G_M1, if you have a mouse with a left and a right button, when you click on a link using the right button, you should get a menu of choices for what to do with the link. One of those should be Open Link in New Window. Do you have that? That is what this thread is about.

If you have a different problem, it would be a great idea to start a new question:

https://support.mozilla.org/questions/new/desktop

Note: the category of the issue is not very important, pick any one you like and scroll down to continue entering your question.

Edit: Whoops, I see you already did that here: https://support.mozilla.org/questions/1162602

由jscher2000 - Support Volunteer于修改