Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

It says I have X msgs to download, tries but doesn't: component returned failure code 0x8055000a

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 r-jweb

more options

It tries to download emails but eventually times out. Error: An error occurred executing the cmd_getNewMessages command: [Exception... "Component returned failure code: 0x8055000a [nsIMsgIncomingServer.getNewMessages]" nsresult: "0x8055000a (<unknown>)" location: "JS frame :: chrome://messenger/content/mailWindowOverlay.js :: GetNewMsgs :: line 2719" data: no] Source File: chrome://global/content/globalOverlay.js Line: 99 Once this happens, if I get msgs again, it works. If I don't force to get msg, it won't give me any new emails. I'll tell it to get msgs, it will say 6 to download - the green segmented bar moves but nothing.

This just started happening so I upgraded email program - still happening. This is XP SP3 so maybe Mozilla doesn't want me to use them anymore.

It tries to download emails but eventually times out. Error: An error occurred executing the cmd_getNewMessages command: [Exception... "Component returned failure code: 0x8055000a [nsIMsgIncomingServer.getNewMessages]" nsresult: "0x8055000a (<unknown>)" location: "JS frame :: chrome://messenger/content/mailWindowOverlay.js :: GetNewMsgs :: line 2719" data: no] Source File: chrome://global/content/globalOverlay.js Line: 99 Once this happens, if I get msgs again, it works. If I don't force to get msg, it won't give me any new emails. I'll tell it to get msgs, it will say 6 to download - the green segmented bar moves but nothing. This just started happening so I upgraded email program - still happening. This is XP SP3 so maybe Mozilla doesn't want me to use them anymore.

所有回复 (4)

more options

Do you have an antivirus program scanning incoming mail? This problem has happened before with AVG.

more options

Norton - same as before the problem started - Nothing changed there - why all of a sudden?

more options

If it's due to incompatibility between TB and Norton, that could be introduced whenever TB or Norton are updated. Does the problem disappear if you disable email scanning by Norton? Email scanning by AV programs is not recommended.

more options

Norton just admitted to me that they are not compatible with TB!!! Funny - it has worked fine for years! They suggested I switch to Outlook. I told them to pound salt & that I should have picked a different AV vendor. I will try to disable email scanning...