windows keep opening with things i dont ask for pc cure and viracure how can i stop it
How can i stop these from opening tabs all the time when im in the middle of doing work on line...its so annoying ive tried everyway i can but cant seem to see how it keeps happening or getting in i thought mozilla was secure and wouldnt allow anything other than what i choose to see in....
被采纳的解决方案
hello, this sounds like a problem caused by malware that's already active on your pc (there's not much mozilla can do yabout this when the system is already compromised). please perform the following steps:
- please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
- also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
- finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.
Troubleshoot Firefox issues caused by malware
定位到答案原位置 👍 1所有回复 (3)
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
选择的解决方案
hello, this sounds like a problem caused by malware that's already active on your pc (there's not much mozilla can do yabout this when the system is already compromised). please perform the following steps:
- please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
- also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
- finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.
Thank you so much...it was indeed Malware....have rid my computer from it now...thanks once again great advice...
由Trez于修改