搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

lost bookmarks

  • 7 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 cor-el

more options

a 5 second power outage fried my allegedly surge-protected laptop. my tech guy installed a new hard drive installed and is running a long long program to recover any data on the old hard drive. so far no luck. bookmarks are stored in one's profile, but all i have now is a new profile---that doesnt do me any good. is there any way to access my old profile and recover my old bookmarks? thank you

a 5 second power outage fried my allegedly surge-protected laptop. my tech guy installed a new hard drive installed and is running a long long program to recover any data on the old hard drive. so far no luck. bookmarks are stored in one's profile, but all i have now is a new profile---that doesnt do me any good. is there any way to access my old profile and recover my old bookmarks? thank you

被采纳的解决方案

If that old hard drive is fried beyond access then I'm afraid that your bookmarks and other personal data is lost if you do not have any backups.

定位到答案原位置 👍 0

所有回复 (7)

more options
more options

thank you so much for this information. it helped me to locate my current profile, which is on my new hard drive. but i need my old profile, which evidently perished along with my old hard drive. i was unaware that the profile is stored on ones hard drive---duh. guess im out of luck. but your links will form the foundation of my new bookmarks, so i truly appreciate your taking the time to reply. all the best!

more options
more options

no, i do not see such a folder on my desktop.

more options

It is possible that there has been a problem with the profiles.ini file that registers profiles and that a new default profile got created.

You can check that by opening the current profile folder and go up one level.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Do you see only one profile listed?

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\
more options

thank you for your reply. the only profile i can find is a new profile on this new hard drive. but i need the old profile, which is on my old hard drive---which was damaged by the power surge and replaced. i dont think there is any way to access my old profile short of recovering it on the old hard drive, which i cant do.

more options

选择的解决方案

If that old hard drive is fried beyond access then I'm afraid that your bookmarks and other personal data is lost if you do not have any backups.