搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashed in a weird way. Unable to click within loaded pages.

  • 1 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 FredMcD

more options

After using firefox for a while, while creating a new tab, firefox will not allow me to click on anything on any of the tabs. I'm able to create new tabs and type URLs within any existing tabs or create new ones within that window. Pages will load but I will not be able to click on any links on any page. I can create a new window, and everything will work fine on the new window while the old windows will still not let me click on items in the page.

After using firefox for a while, while creating a new tab, firefox will not allow me to click on anything on any of the tabs. I'm able to create new tabs and type URLs within any existing tabs or create new ones within that window. Pages will load but I will not be able to click on any links on any page. I can create a new window, and everything will work fine on the new window while the old windows will still not let me click on items in the page.

所有回复 (1)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support