Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

thunderbird will not authenticate otherwise working account settings

steveinservice
steveinservice
more options

I'm trying to set up a new account in Thunderbird. All the settings seem right (checked many times on 2 computers). Cannot get the account to get past the "test" (or Re-Test) stage. "Thunderbird failed to find the server settings". So it won't create the account.

On the Windows 10 PC, I CANNOT get the "Advanced Config" button to enable in spite of changing everything. (I did manage this ONCE on the XP machine, which was unexpected, and did allow the account to create, but now I can't even reproduce this!)

ONCE the account is created in Thunderbird, it works fine. The problem is getting the account to create at all.

I've also tried to create an IMAP version of my POP account - again, failed to find the server settings, but changing the settings on the existing account worked fine as it avoids the bloody verification stage, which DOESN'T!

The current workaround is to change an existing a little used account to do the job. Not ideal.

What I really need is a method of bypassing the account verification that works reliably.

Any insights gratefully received!

XP Thunderbird Version 45.8.0 Win 10 Thunderbird Version 52.1.1

I'm trying to set up a new account in Thunderbird. All the settings seem right (checked many times on 2 computers). Cannot get the account to get past the "test" (or Re-Test) stage. "Thunderbird failed to find the server settings". So it won't create the account. On the Windows 10 PC, I CANNOT get the "Advanced Config" button to enable in spite of changing everything. (I did manage this ONCE on the XP machine, which was unexpected, and did allow the account to create, but now I can't even reproduce this!) ONCE the account is created in Thunderbird, it works fine. The problem is getting the account to create at all. I've also tried to create an IMAP version of my POP account - again, failed to find the server settings, but changing the settings on the existing account worked fine as it avoids the bloody verification stage, which DOESN'T! The current workaround is to change an existing a little used account to do the job. Not ideal. What I really need is a method of bypassing the account verification that works reliably. Any insights gratefully received! XP Thunderbird Version 45.8.0 Win 10 Thunderbird Version 52.1.1

被采纳的解决方案

Usually, when adding a new account for which TB is unlikely to find the settings, it's sufficient to click 'Manual config.' after entering the email address and password. Another way is to go Offline (File/Offline/Work Offline toggle) before adding the account (File/New/Existing Mail Account). Once the account is set up, go back Online to connect to the server.

定位到答案原位置 👍 0

所有回复 (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

选择的解决方案

Usually, when adding a new account for which TB is unlikely to find the settings, it's sufficient to click 'Manual config.' after entering the email address and password. Another way is to go Offline (File/Offline/Work Offline toggle) before adding the account (File/New/Existing Mail Account). Once the account is set up, go back Online to connect to the server.

steveinservice
steveinservice 提问者
more options

I like the sound of the "work offline" trick. I'll give that a try when I get round to sorting it out. Thanks for the suggestion.