Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox crashes

  • 2 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 latte0

latte0
latte0
more options

Firefox must crash anytime in starting, even if the Firefox is in recovery mode.

The only exception is after conducting the procedures of "Refresh Firefox". After the refresh, the Firefox is going to start normally.

But, once reloading the Firefox after "Refresh Firefox", it must crash every time.

Here is the crash ID: bp-3aad56f8-180b-403f-bbe5-abfea1170528

Best regards,

-- Takao KONDO

Firefox must crash anytime in starting, even if the Firefox is in recovery mode. The only exception is after conducting the procedures of "Refresh Firefox". After the refresh, the Firefox is going to start normally. But, once reloading the Firefox after "Refresh Firefox", it must crash every time. Here is the crash ID: bp-3aad56f8-180b-403f-bbe5-abfea1170528 Best regards, -- Takao KONDO

被采纳的解决方案

hi latte0, unfortunately this crash is caused by the third-party tool enounce myspeed that is running on your system. i think they have released an update that should fix this crash: http://www.enounce.com/support-known-issues/ki235

定位到答案原位置 👍 1

所有回复 (2)

philipp
philipp
  • Moderator
more options

选择的解决方案

hi latte0, unfortunately this crash is caused by the third-party tool enounce myspeed that is running on your system. i think they have released an update that should fix this crash: http://www.enounce.com/support-known-issues/ki235

latte0
latte0 提问者
more options

philipp said

hi latte0, unfortunately this crash is caused by the third-party tool enounce myspeed that is running on your system. i think they have released an update that should fix this crash: http://www.enounce.com/support-known-issues/ki235

Hi philipp, thank you for your reply. After upgrading the installed "myspeed", the Firefox can start normally!

Best regards,

-- Takao KONDO