搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

Keeps crashing on start up, can't even open at all anymore. Tried to start in safe mode and also completed a fresh install but the same issue keeps coming up. Crash ID as per document is: bp-399a4bdc-e4c6-4208-abe6-e9c4e1170604 I haven't changed anything (plug-ins or windows update etc). Was working fine in the morning, I closed my firefox window and left the computer for a couple of hours and when I came back and tried to open firefox I get the crash report... Any ideas??

Keeps crashing on start up, can't even open at all anymore. Tried to start in safe mode and also completed a fresh install but the same issue keeps coming up. Crash ID as per document is: bp-399a4bdc-e4c6-4208-abe6-e9c4e1170604 I haven't changed anything (plug-ins or windows update etc). Was working fine in the morning, I closed my firefox window and left the computer for a couple of hours and when I came back and tried to open firefox I get the crash report... Any ideas??

被采纳的解决方案

399a4bdc-e4c6-4208-abe6-e9c4e1170604 Signature: PR_Read | GetStatusFileContents<T>

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app

ipseng32.dll = Symantec Intrusion Detection = Symantec Corporation


Are you using Freecorder? Disable it.

定位到答案原位置 👍 2

所有回复 (3)

more options

选择的解决方案

399a4bdc-e4c6-4208-abe6-e9c4e1170604 Signature: PR_Read | GetStatusFileContents<T>

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app

ipseng32.dll = Symantec Intrusion Detection = Symantec Corporation


Are you using Freecorder? Disable it.

more options

Thanks Fred, that did the trick

more options

Glad to help. Safe Surfing.