Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox crashes

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

DotEllis
DotEllis
more options

Desperate - Need to restore this very important file: I spent a couple of years accumulating data to go on the file below. I cut and pasted this info on Wednesday May 31, 2017 to this new file. Everything went fine until Sunday, June 4th when I went to save the file. The content from the file started erasing itself so swiftly that I wasn't able to stop myself from saving the file. I was so dumbfounded as to how this could happen. All my work gone. How was this possible?

RV Projects - 6-1-17 Type of File Microsoft Office Excel Worksheet (.xlsx) Location C:\Users\arizona\Documents Size 51.5 KB (52,808 bytes) . . . . . . . . . . . . . . . . Had a lot more bytes yesterday before 10:14:09 AM Created Wednesday, ‎May ‎31, ‎2017, ‏‎6:35:39 PM Modified Yesterday, ‎June ‎4, ‎2017, ‏‎10:14:09 AM Accessed Yesterday, ‎June ‎4, ‎2017, ‏‎10:14:09 AM

This file was working properly for 4 days - Need to restore this very crucial file back to the 1st, 2nd or 3rd of June.

Desperate - Need to restore this very important file: I spent a couple of years accumulating data to go on the file below. I cut and pasted this info on Wednesday May 31, 2017 to this new file. Everything went fine until Sunday, June 4th when I went to save the file. The content from the file started erasing itself so swiftly that I wasn't able to stop myself from saving the file. I was so dumbfounded as to how this could happen. All my work gone. How was this possible? RV Projects - 6-1-17 Type of File Microsoft Office Excel Worksheet (.xlsx) Location C:\Users\arizona\Documents Size 51.5 KB (52,808 bytes) . . . . . . . . . . . . . . . . Had a lot more bytes yesterday before 10:14:09 AM Created Wednesday, ‎May ‎31, ‎2017, ‏‎6:35:39 PM Modified Yesterday, ‎June ‎4, ‎2017, ‏‎10:14:09 AM Accessed Yesterday, ‎June ‎4, ‎2017, ‏‎10:14:09 AM This file was working properly for 4 days - Need to restore this very crucial file back to the 1st, 2nd or 3rd of June.

所有回复 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

You may need to inquire with Microsoft. Here on the Mozilla forums, we are not especially familiar with issues affecting Microsoft Office documents. (And your question doesn't seem to be about Firefox.)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Since you are on Windows 8 then you can check if there are shadow copies of the file available.

You can check in Windows Explorer if there is a previous version of the file available.