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can't access emails, gandi.net wants me to create new account

  • 3 个回答
  • 5 人有此问题
  • 2 次查看
  • 最后回复者为 user01229325

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HI,

I opened up Thunderbird and I get a  different screen, asking me to create a different  email account,

the request is from an entity called gandi,net. I don't want it and I can't get rid of the program and I can't access my existing email accounts.

HI, I opened up Thunderbird and I get a different screen, asking me to create a different email account, the request is from an entity called gandi,net. I don't want it and I can't get rid of the program and I can't access my existing email accounts.

所有回复 (3)

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Several users have reported lost profile today. Would you provide the following info? Do you use the program CCleaner? What antivirus are you using? What version Thunderbird are you running?

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There have been several reports of this today and the common thread is all use CCleaner software. It updated recently to ver. 5.31.6104 and it had problems. I just heard from one user that Piriform, I guess the software creator, knows there is a problem and issued fix.