Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Have been repeatedly for many days. Now emails disappearing.

  • 2 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 DeborahN

DeborahN
DeborahN
more options

Thunderbird has been crashing many times a day for many days. It's usually when deleting/loading emails (very slow) and when restarting TB, I almost always have new emails. I believe this has been since the last upgrade. I tried reinstalling but that didn't fix it.

Now most of my emails have disappeared from my inbox for 2 out of 3 email profiles. I continue to send crash reports (probably up to around 50 at this point) and no response.

Thunderbird has been crashing many times a day for many days. It's usually when deleting/loading emails (very slow) and when restarting TB, I almost always have new emails. I believe this has been since the last upgrade. I tried reinstalling but that didn't fix it. Now most of my emails have disappeared from my inbox for 2 out of 3 email profiles. I continue to send crash reports (probably up to around 50 at this point) and no response.

所有回复 (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> no response.

You aren't contacted unless someone on the other end needs information from you.

Given that we know you are crashing, please post a few of your crash IDs. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports for instructions

DeborahN
DeborahN 提问者
more options

The problem was solved with the latest update (except for the hundreds of missing emails). As the problem started with the previous update, this resolution makes sense.