Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox won't install: "Your download was interrupted..."

  • 2 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 Shadow110

arthaynes
arthaynes
more options

While updating Firefox, I clicked cancel. When starting Firefox again, I got 2 error dialogs each stating a different file was missing. I tried to download Firefox from your website. The installation was almost complete when an error dialog stated "Your download was interrupted. Please click the OK button to continue.". I clicked OK and the install dialog vanished, and Firefox did not start automatically, and no Firefox shortcut appeared. How do I get Firefox to install? I solved this issue by copying the folder Mozilla Firefox from my other PC to the location C:\Program Files (x86)\Mozilla Firefox. Then clicked on firefox.exe. Bingo! We're back in business.

While updating Firefox, I clicked cancel. When starting Firefox again, I got 2 error dialogs each stating a different file was missing. I tried to download Firefox from your website. The installation was almost complete when an error dialog stated "Your download was interrupted. Please click the OK button to continue.". I clicked OK and the install dialog vanished, and Firefox did not start automatically, and no Firefox shortcut appeared. How do I get Firefox to install? I solved this issue by copying the folder Mozilla Firefox from my other PC to the location C:\Program Files (x86)\Mozilla Firefox. Then clicked on firefox.exe. Bingo! We're back in business.

由arthaynes于修改

所有回复 (2)

Shadow110
Shadow110
more options

I gather by what you have said that you have managed to fix the issue is that correct ? Is so could you let as know and also mark this as solved, Thank You.

Shadow110
Shadow110
more options

I gather by what you have said that you have managed to fix the issue is that correct ? If ever have problems getting FireFox can always get the correct full installer here https://ftp.mozilla.org/pub/firefox/releases/ Is so could you let as know and also mark this as solved, Thank You.