Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

picture download does not work under Firefox 54.0 and Android 6.0.1

  • 13 个回答
  • 19 人有此问题
  • 1 次查看
  • 最后回复者为 Tenba

more options

hi there, i have updated firefox on android 6.0.1 to version firefox 54.0 (maybe even longer, i don't know exactly) and: it doesn't work any longer to download pictures from the net. do you know how i can fix this problem and can please help me with that?

hi there, i have updated firefox on android 6.0.1 to version firefox 54.0 (maybe even longer, i don't know exactly) and: it doesn't work any longer to download pictures from the net. do you know how i can fix this problem and can please help me with that?

被采纳的解决方案

Alright. Don't worry about the openH264video-kodek...

I wonder what would happen, if you turned off the "I don't care about cookies 2.6.6" add-on. Can you try switching it off and downloading another picture?

JoKers

定位到答案原位置 👍 1

所有回复 (13)

more options

Hi Tenba!

Thanks for checking in!

For how long have you had this problem exactly? Have you tried this on more than one web page?

Maybe you could try clearing the cache.

Perhaps that solves the problem for now.

BR JoKers

more options

@JoKers: thank you very much for your answer! unfortunately, clearing the cache doesn't solve this problem. every time i'm shutting firefox down, i'm clearing it. Yes, this problem is on different websites. i don't know the exact time, because i don't often download pictures. but it lasts longer than june; my last picturedownload was at the end of april, i suppose.

more options

Do you have any add-ons installed that could cause this problem?

more options

yes, than could be. but i don't know where i can find them. and i didn't download any more add-ons, since i have firefox installed 2016. facebook protector is on.

more options

Just open the settings drawer. There should be a tab "tools" where you can find add-ons

more options

thank you. well, there are: bluehell firewall 2.6.3 https everywhere (but lightgrey, so i suppose, it isn't active yet) i don't care about cookies 2.6.6 restart 3.0.2 openH264video-kodek (hu?)

more options

选择的解决方案

Alright. Don't worry about the openH264video-kodek...

I wonder what would happen, if you turned off the "I don't care about cookies 2.6.6" add-on. Can you try switching it off and downloading another picture?

JoKers

more options

so i disenable the context menu options there?

more options

it works! perhaps it could be better, to uninstall this add-on completely?

more options

Definitely! I could imagine there are better ways to get rid of cookies ;) I'm glad it helped!

more options

me too. thank you very much for your help, JoKers!

由Tenba于修改

more options

here i am again... after an update to firefox 54.0.1, picturedownload does not work again. why? i did not change anything, but there was this update...

more options

now i uninstalled nearly every add-on: bluehell firewall 2.6.3 https everywhere (but lightgrey, so i suppose, it isn't active yet) i don't care about cookies 2.6.6

- and i forgot to mention, that there is facebook phishing protector 4.4.3.1 - i did not uninstall this one yet, but stopped it and also the restart 3.0.2 - addon.

but all this did not solve the problem. the picturedownload still does not work.

can anybody here help me, please?