搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox does not load when Pc turned on

  • 7 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

When I turn on my Pc and select Firefox nothing happens. I have to resart my Pc to get Firefox to work. This problem has arisen recently as before Firefox would load when selected after turning on my Pc.

When I turn on my Pc and select Firefox nothing happens. I have to resart my Pc to get Firefox to work. This problem has arisen recently as before Firefox would load when selected after turning on my Pc.

被采纳的解决方案

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

定位到答案原位置 👍 1

所有回复 (7)

more options

Please check this : https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions

If return please list your Extensions & AV/Firewall Programs.

Please let us know if this solved your issue or if need further assistance.

more options

Thank you for your reply. I have tried all the recommended fixes from Mozilla but none appear to have fixed the problem. I tried to change my profile to see if this would work but it was to difficult for my knowledge. I am using Norton as my Firewall and in addition a firewall operated by my internet provider. All worked together for the past year but suddenly this problem arose.

more options

选择的解决方案

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

Thanks for your reply. In the end a reinstall fixed the problem.

more options

Thanks for your reply. A reinstall fixed the problem.

more options

Glad to help. Safe Surfing.