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Why is there no junk mail in my junk folder? I have good mail going into junk but I can't see what's in junk so I can't correct the status of that email address

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This is my default email inbox. It has two folders "junk" and "spam". there is never anything in either. But I'm not receiving regular notices from a list serve I'm on. I think they are going into junk, but I can't confirm since i never have any mail in either folder. how do I remedy this? many thanks

This is my default email inbox. It has two folders "junk" and "spam". there is never anything in either. But I'm not receiving regular notices from a list serve I'm on. I think they are going into junk, but I can't confirm since i never have any mail in either folder. how do I remedy this? many thanks

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See if you are subscribed to it. Sometimes even after having created it, if it's not subscribed to it won't show up or create duplicates.