Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Has Firefox been sending out "Firefox Critital Updates Needed...Click here now" on my computer screen?

  • 2 个回答
  • 3 人有此问题
  • 2 次查看
  • 最后回复者为 Donna5

Donna5
Donna5
more options

Hi: Last week I couldn't even log into Firefox. Now, after I'm in for awhile, my screen goes orange, a big Firefox creature comes on the screen and it says "Critical Firefox Update needed NOW!....click here to begin update". Then when I clicked on it, I get a warning screen saying for me not to download anything suspicious, or from an unknown source. When I looked at the source line, it says something weird. it does not say Firefox. It is from someone else I don't recognize. So I did NOT download this.

So my question is, is Firefox themselves sending out this critical update message, or is this just another scam?

Hi: Last week I couldn't even log into Firefox. Now, after I'm in for awhile, my screen goes orange, a big Firefox creature comes on the screen and it says "Critical Firefox Update needed NOW!....click here to begin update". Then when I clicked on it, I get a warning screen saying for me not to download anything suspicious, or from an unknown source. When I looked at the source line, it says something weird. it does not say Firefox. It is from someone else I don't recognize. So I did NOT download this. So my question is, is Firefox themselves sending out this critical update message, or is this just another scam?

被采纳的解决方案

Thanks for reporting a fake update. Please see the article I found a fake Firefox update.

定位到答案原位置 👍 1

所有回复 (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

选择的解决方案

Thanks for reporting a fake update. Please see the article I found a fake Firefox update.

Donna5
Donna5 提问者
more options

Hey guys! If you get something across your screen that says "Firefox Critical Update....click here!", DON'T DO IT!!!! IT IS A MALWARE SCAM! Instead, hit "cancel" and get out of there!

I asked Firefox.com and they said that Firefox automatically does updates and will NEVER ask anyone to download an update!

Thankfully, I had a malware protection program that told me to "beware, this is not a protected site". Also, note the originator. If it doesn't have a name you recognize, NEVER download it! It may infect your computer!