搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Downloaded the latest version of Firefox, I've completely lost access to Firefox and am unable to open it or even uninstall it.

  • 1 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 Shadow110

more options

Mcafee prompted me to update to the latest version of Firefox, but after it updated I've been completely unable to access Firefox. I get the error message:

---Windows cannot access the specified device, path, or file. You may not have appropriate permissions to access the item.---

I get this message when trying to uninstall it as well. Attempting to to install a new version of Firefox does not do anything.

After that I tried to delete the Mozilla from Program Files and then reinstall it, but I'm told that I need permission to perform this action. After trying to take ownership of the folder and files, I received this error message:

--- An error occurred while applying security information to:

C:\Program Files\Mozilla Firefox\firefox.exe

Failed to enumerate objects in the container. Access is denied. ----

How do I get control of Firefox, get rid of it and reinstall it?

EDIT.

Restarting once didn't seem to make a difference, but for some reason after my second restart, the problem seems to be resolved.

Mcafee prompted me to update to the latest version of Firefox, but after it updated I've been completely unable to access Firefox. I get the error message: ---Windows cannot access the specified device, path, or file. You may not have appropriate permissions to access the item.--- I get this message when trying to uninstall it as well. Attempting to to install a new version of Firefox does not do anything. After that I tried to delete the Mozilla from Program Files and then reinstall it, but I'm told that I need permission to perform this action. After trying to take ownership of the folder and files, I received this error message: --- An error occurred while applying security information to: C:\Program Files\Mozilla Firefox\firefox.exe Failed to enumerate objects in the container. Access is denied. ---- How do I get control of Firefox, get rid of it and reinstall it? EDIT. Restarting once didn't seem to make a difference, but for some reason after my second restart, the problem seems to be resolved.

由JayWM于修改

所有回复 (1)

more options

选择的解决方案