搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I click on a picture and it opens a new window, it opens correctly, but if I choose to open (the same) picture in a tab, I only get a white window. why?

  • 1 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 Shadow110

more options

When I click on a picture and it opens a new window, it opens correctly, but if I choose to open (the same) picture in a tab, I only get a white window. Now if I close Firefox, and reopen it (getting last session) it opens perfect... I made a resett in firefox, and even re-installt, with no luck.. this computer uses windows 10

I have another computer (windows 7), and there it works perfectly to open the site in a new tab..

How can I fix it?

When I click on a picture and it opens a new window, it opens correctly, but if I choose to open (the same) picture in a tab, I only get a white window. Now if I close Firefox, and reopen it (getting last session) it opens perfect... I made a resett in firefox, and even re-installt, with no luck.. this computer uses windows 10 I have another computer (windows 7), and there it works perfectly to open the site in a new tab.. How can I fix it?

所有回复 (1)

more options

Please consider turning on send info to Mozilla before posting a question. This helps us help you. As I have no info from your system that would help see things that cause issues.

So shows here running version 56.0 but means nothing as info gives me the correct version.

You have already reinstalled you say so Uninstall Firefox Delete the Mozilla Firefox Folders in c:\Program Files and C:\Program Files(X86) Then run Microsoft Disk Cleanup. Then run it again and click the Clean System Files

Reinstall Firefox using a Full Version Installer https://www.mozilla.org/firefox/all/

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.