Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox quantum hangs when I try to put login data to Bank & other websites and have to force shut down, gone back to Rev56

  • 1 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 philipp

AntonyW
AntonyW
more options

When I log on to websites requiring login and password details, such as my online banking, Firefox Quantum won't let me put in the login information and just hangs there indefinitely. The only way to get out of the site is to force a shut down with Alt Ctl del. I am using Windows 7 professional. and I deleted the Firefox directory in c:/Program Files after deleting Rev 56 and before loading Rev 57. I have subsequently deleted Quantum and have reloaded Firefox Rev 56 and it all works fine again. Seems there is some major issue?

When I log on to websites requiring login and password details, such as my online banking, Firefox Quantum won't let me put in the login information and just hangs there indefinitely. The only way to get out of the site is to force a shut down with Alt Ctl del. I am using Windows 7 professional. and I deleted the Firefox directory in c:/Program Files after deleting Rev 56 and before loading Rev 57. I have subsequently deleted Quantum and have reloaded Firefox Rev 56 and it all works fine again. Seems there is some major issue?

所有回复 (1)

philipp
philipp
  • Moderator
more options

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's too long to fit into a reply through a site like https://pastebin.mozilla.org/ and provide the link here)?

this might give us a clue what is going on. thank you!