搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Suddenly one or more of my reply emails was not received, nor did I receive theirs.

  • 5 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 JBean

more options

I have sent and received emails from this person before, and as a matter of fact, we were in the middle of a conversation. I sent a reply and it was not received. Also I was told she sent one to me, and I didn't get that one. No error message on either side. Both of those emails had attachments.

I have sent and received emails from this person before, and as a matter of fact, we were in the middle of a conversation. I sent a reply and it was not received. Also I was told she sent one to me, and I didn't get that one. No error message on either side. Both of those emails had attachments.

被采纳的解决方案

Both of those emails had attachments.

May be worth checking your anti-virus software for any quarantined items.

定位到答案原位置 👍 0

所有回复 (5)

more options

Check your spam folder. If this is a POP account also login to your account via webmail and check the spam folder on the server.

由christ1于修改

more options

christ1 said

Check your spam folder. If this is a POP account also login to your account via webmail and check the spam folder on the server.
more options

Thanks, but it wasn't in my spam or my webmail. I had checked both asking for help. I do appreciate your taking the time to give me ideas. Still not solved, though. Thank you so much for trying! I have an IMAP account though, if that makes any difference.

more options

选择的解决方案

Both of those emails had attachments.

May be worth checking your anti-virus software for any quarantined items.

more options

Thank you, I will do that. Appreciate your time and effort and help!