Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox Quantum not connecting.

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 Tonnes

EJH67
EJH67
more options

I just downloaded Quantum to replace standard Firefox on my laptop. The new version opens with all my historical tabs but will not connect to the internet. My computer shows a strong connection to my resident WiFi network and I can readily connect via Explorer.

I am sending this help request via my sparate LG pad.

I just downloaded Quantum to replace standard Firefox on my laptop. The new version opens with all my historical tabs but will not connect to the internet. My computer shows a strong connection to my resident WiFi network and I can readily connect via Explorer. I am sending this help request via my sparate LG pad.

所有回复 (1)

Tonnes
Tonnes
  • Locale Leader
more options

In case you had to perform a Refresh, can you check your Connection settings in Firefox and make sure No proxy is selected, or the System proxy settings (that are chosen by default by Firefox) are set properly?

There may be a cache issue involved too. Please see the Server Not Found - Troubleshoot connection problems article for that and other guidelines and report back.