Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes upon adding new module.

  • 4 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 smorele

more options

Hi,

I'm trying to add a new module to firefox in order to use my identity card for authorisation online (thanks to the Estonian programmers the new version of the software is only compatible with firefox and you have to manually add the module).

However as I add the module firefox crashes.

I'm using High Sierra OS 10.13.1

Hi, I'm trying to add a new module to firefox in order to use my identity card for authorisation online (thanks to the Estonian programmers the new version of the software is only compatible with firefox and you have to manually add the module). However as I add the module firefox crashes. I'm using High Sierra OS 10.13.1

所有回复 (4)

more options

The crash log is as follows:

"AdapterDeviceID: 0x0166 AdapterVendorID: 0x8086 Add-ons: webcompat%40mozilla.org:1.1,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,shield-recipe-client%40mozilla.org:76.1,screenshots%40mozilla.org:19.2.0,followonsearch%40mozilla.com:0.9.6,e10srollout%40mozilla.org:3.05,onboarding%40mozilla.org:1.0,formautofill%40mozilla.org:1.0,activity-stream%40mozilla.org:2017.11.07.1100-7f4e3634,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:57.0,%7B443830f0-1fff-4f9a-aa1e-444bafbc7319%7D:0.0.23 AddonsShouldHaveBlockedE10s: 0 BuildID: 20171112125346 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1511418117 DOMIPCEnabled: 1 E10SCohort: webextensions-multiBucket4 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1511361635 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166FP(D00-L1000-W00000000-T010) WR? WR- GL Layers? GL Context? GL Context+ GL Layers+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1199 StartupCrash: 0 StartupTime: 1511416923 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20171112125346","version":"57.0","vendor":"Mozilla","platformVersion":"57.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":null,"updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":58,"stepping":9,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2500,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Darwin","version":"17.2.0","locale":"et-EE"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0166","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":800,"scale":1}],"features":{"compositor":"opengl","gpuProcess":{"status":"unused"}}},"appleModelId":"MacBookPro9,2"},"settings":{"attribution":{},"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"e10sCohort":"webextensions-multiBucket4","telemetryEnabled":false,"locale":"et","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-nocodes","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!browser/google-nocodes.xml","origin":"default","submissionURL":"https://www.google.com/search?q=&ie=utf-8&oe=utf-8"}},"profile":{"creationDate":16703,"resetDate":17492},"experiments":{"e10sCohort":{"branch":"webextensions-multiBucket4"}},"addons":{"activeAddons":{"{443830f0-1fff-4f9a-aa1e-444bafbc7319}":{"version":"0.0.23","scope":8,"type":"extension","updateDay":17186,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Use your eID smart card on the web","name":"Token signing","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":17186,"signedState":2},"firefox@getpocket.com":{"version":"1.0.5","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17482},"webcompat@mozilla.org":{"version":"1.1","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17490},"aushelper@mozilla.org":{"version":"2.0","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service Helper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17490},"shield-recipe-client@mozilla.org":{"version":"76.1","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Client to download and run recipes for SHIELD, Heartbeat, etc.","name":"Shield Recipe Client","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17490},"screenshots@mozilla.org":{"version":"19.2.0","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17490},"followonsearch@mozilla.com":{"version":"0.9.6","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Follow-on Search Telemetry","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17490},"e10srollout@mozilla.org":{"version":"3.05","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17381},"onboarding@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Photon onboarding","name":"Photon onboarding","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17493},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Autofill forms with saved profiles","name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17493},"activity-stream@mozilla.org":{"version":"2017.11.07.1100-7f4e3634","scope":1,"type":"extension","updateDay":17482,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"A rich visual history feed and a reimagined home page make it easier than ever to find exactly what ","name":"Activity Stream","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17493}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Vaikimisi teema.","name":"Vaikimisi","userDisabled":false,"appDisabled":false,"version":"57.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17482,"updateDay":17482},"activePlugins":[{"name":"Shockwave Flash","version":"22.0.0.192","description":"Shockwave Flash 22.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16978}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.7.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"1.4.8.1008","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} TextureUsage: 95681920 Theme: classic/1.0 ThreadIdNameMapping: 7:"Gecko_IOThread",8:"Timer",9:"Socket Thread",10:"JS Watchdog",21:"Hang Monitor",22:"Cache2 I/O",25:"GMPThread",26:"Compositor",27:"ImgDecoder #1",28:"ImgDecoder #2",29:"ImgDecoder #3",30:"ImageIO",30:"IPDL Background",31:"DOM Worker",34:"HTML5 Parser",35:"localStorage DB",39:"ImageBridgeChild",40:"LoadRoots",41:"SysProxySetting",42:"ProxyResolution",43:"DataStorage",44:"URL Classifier",46:"DataStorage",47:"Classifier Update",48:"DataStorage",49:"SaveScripts",50:"Cache I/O",51:"mozStorage #1",52:"DOM Worker",54:"mozStorage #2",55:"mozStorage #3",57:"QuotaManager IO",57:"DOM Worker",58:"DOM Worker",63:"mozStorage #4",64:"ProcessHangMon",68:"mozStorage #5",71:"mozStorage #7",66:"DNS Resolver #10",67:"mozStorage #8",63:"DNS Resolver #14",64:"DNS Resolver #15",65:"DNS Resolver #16",69:"DNS Resolver #17",70:"DNS Resolver #18",69:"StreamTrans #24", Throttleable: 1 URL: about:preferences#privacy UptimeTS: 1193.8985931 Vendor: Mozilla Version: 57.0 useragent_locale: et"

more options

Hello, not really easy to understand this report in this condition. Please type about:crashes in your URL bar and you give us the crash id.

more options

Sorry, was unaware of that function.

CC279EC3-1B08-4387-B127-458137C3C0D4

more options

Hello, did you send your bug to Mozilla? I do not find it in the database.