Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox can't print

  • 5 个回答
  • 2 人有此问题
  • 8 次查看
  • 最后回复者为 Lame_Duck

more options

Whenever I try to print, my printer warms up but nothing is printed. I don't get any error messages, it happens regardless of what site I'm trying to print from and I don't have any problems printing from Internet Explorer or any other program. I've been through the troubleshooting suggestions at https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox to no avail.

Update: I did some more diagnosing and the problem seems slightly different than it initially seemed; "printing" to Microsoft XPS Document Writer results in a blank document, which, again, doesn't happen with Internet Explorer, so I enabled printing of blank pages in the printer properties and now trying to print from Firefox results in an empty page being "printed".

Whenever I try to print, my printer warms up but nothing is printed. I don't get any error messages, it happens regardless of what site I'm trying to print from and I don't have any problems printing from Internet Explorer or any other program. I've been through the troubleshooting suggestions at https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox to no avail. Update: I did some more diagnosing and the problem seems slightly different than it initially seemed; "printing" to Microsoft XPS Document Writer results in a blank document, which, again, doesn't happen with Internet Explorer, so I enabled printing of blank pages in the printer properties and now trying to print from Firefox results in an empty page being "printed".

由Lame_Duck于修改

被采纳的解决方案

Well, not exactly an ideal solution but refreshing Firefox resolved the problem. For anyone else having the same issue: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

定位到答案原位置 👍 0

所有回复 (5)

more options

Are you sure that it is the web browser and not the printer? That sounds like a printer problem like it might be out of ink, or it is broken.

more options

Yes, I'm quite sure; as I said, I'm able to print from other programs without any problem.

more options

See if useful : http://kb.mozillazine.org/Problems_printing_web_pages

Please let us know if this solved your issue or if need further assistance.

more options

Pkshadow said

See if useful : http://kb.mozillazine.org/Problems_printing_web_pages Please let us know if this solved your issue or if need further assistance.

No, none of that helped.

I did some more diagnosing, however, and the problem seems slightly different than it initially seemed; "printing" to Microsoft XPS Document Writer results in a blank document, which, again, doesn't happen with Internet Explorer, so I enabled printing of blank pages in the printer properties and now trying to print from Firefox results in an empty page being "printed".

more options

选择的解决方案

Well, not exactly an ideal solution but refreshing Firefox resolved the problem. For anyone else having the same issue: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings